At DRIFLING, we aim to deliver your orders safely and on time. This Shipping Policy explains how your order is processed, shipped, and delivered.
1. Shipping Availability
DRIFLING currently delivers to serviceable locations across India.
Delivery availability may depend on the PIN code entered at checkout and the serviceability of our delivery partners.
2. Order Processing
Orders are generally processed within [1–2 business days] after successful order confirmation and payment verification.
Orders placed on Sundays or public holidays may be processed on the next business day.
Processing time may be longer during sales, promotional events, holidays, or periods of unusually high order volume.
3. Delivery Time
After your order is shipped, the estimated delivery time is generally [3–7 business days], depending on your location and courier serviceability.
The delivery time displayed at checkout or in your order confirmation should be considered the most relevant estimate for your order.
Delivery timelines are estimates and are not guaranteed. Delays may occur due to weather, transportation issues, public holidays, high order volumes, remote locations, incorrect address details, or other circumstances beyond our reasonable control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, DRIFLING may offer free shipping, promotional shipping rates, or other delivery offers subject to the applicable terms.
5. Order Tracking
Once your order has been shipped, we may provide tracking information through your registered mobile number, email, account, or other available communication method.
You can use the tracking information provided to check the status of your shipment.
6. Delivery Address
Please make sure that your shipping address, PIN code, mobile number, and other delivery information are correct before placing your order.
DRIFLING is not responsible for delivery issues caused by an incorrect, incomplete, or inaccurate address or contact information provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that address changes can be made after the order has been shipped.
7. Failed or Missed Delivery
Our delivery partner may make multiple delivery attempts where applicable.
If delivery fails because the customer is unavailable, provides an incorrect address, refuses delivery, or otherwise prevents delivery, the order may be returned to us.
Additional shipping or re-delivery charges may apply where permitted and applicable.
8. Damaged Package
If your package appears visibly damaged, tampered with, or opened at the time of delivery, please contact DRIFLING customer support as soon as possible.
We may request photographs, videos, packaging details, or other information to investigate the issue and provide an appropriate resolution.
9. Delayed or Undelivered Orders
If your order is significantly delayed or appears to be lost in transit, please contact us with your order details.
We will coordinate with the relevant delivery partner to investigate the shipment and provide an appropriate resolution based on the circumstances.
10. Cash on Delivery
Where Cash on Delivery (COD) is available, the option will be displayed at checkout for eligible locations and orders.
COD availability may depend on the delivery PIN code, order value, product, and other applicable conditions.
11. Contact Us
For questions regarding shipping or delivery, please contact:
DRIFLING
Email: supportdrifling@gmail.com
Phone: 7023914485
Website: drifling.com
Please keep your order number and registered mobile number/email address ready when contacting us so that we can assist you quickly.
DRIFLING reserves the right to update this Shipping Policy from time to time. The latest version published on drifling.com will apply to orders placed after the updated policy becomes effective.