Welcome to DRIFLING ("DRIFLING", "we", "us", or "our"). This Privacy Policy explains how we collect, use, protect, and share your information when you visit or use drifling.com, create an account, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use DRIFLING, we may collect information such as:
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Your name, mobile number, and email address
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Billing and shipping address
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Account and login information
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Order, purchase, return, and refund details
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Product preferences and interactions with our website
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Information you provide when contacting customer support
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Device, browser, IP address, and website usage information
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Information collected through cookies and similar technologies
We do not ask you to provide your UPI PIN, card PIN, banking password, or other confidential banking credentials.
2. How We Use Your Information
We use your information mainly to:
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Process and deliver your orders
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Process payments, refunds, cancellations, and returns
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Provide customer support
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Send order and delivery updates
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Manage your account
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Improve our website, products, and shopping experience
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Prevent fraud, misuse, and security threats
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Send offers, promotions, and marketing communications where permitted
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Comply with applicable legal and regulatory requirements
3. Payments
Payments made through DRIFLING may be processed by third-party payment gateways or service providers.
DRIFLING does not normally store complete card details, CVV, UPI PIN, banking passwords, or similar confidential payment credentials on its servers. Payment information may be processed directly by the relevant payment service provider according to its own privacy and security practices.
4. Sharing Your Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted service providers who help us operate DRIFLING, such as:
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Payment gateways and financial service providers
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Courier and delivery partners
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Website hosting and technology providers
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Customer-support providers
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Fraud prevention and security services
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Analytics and marketing service providers, where permitted
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Government authorities or law-enforcement agencies when legally required
We share only information reasonably necessary for the relevant purpose.
5. Cookies
DRIFLING uses cookies and similar technologies to keep the website functioning properly, remember your preferences, understand website usage, improve performance, and provide relevant content or promotions.
You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
6. Marketing Communications
We may send you promotional messages about new products, offers, discounts, sales, and other DRIFLING updates where permitted by applicable law.
You can opt out of promotional communications at any time by using the unsubscribe option in the communication or contacting us.
Please note that you may still receive essential communications relating to your orders, payments, deliveries, returns, security, or account.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain your information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.
When information is no longer required, we may securely delete or anonymise it where appropriate.
9. Your Rights
Subject to applicable law, you may request to:
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Access information we hold about you
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Correct inaccurate or outdated information
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Request deletion of information where legally permitted
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Withdraw consent where processing is based on consent
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Opt out of promotional communications
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Raise a privacy-related complaint or grievance
To make a privacy request, please contact us using the details below. We may ask for reasonable information to verify your identity before processing certain requests.
10. Third-Party Websites
DRIFLING may contain links to third-party websites, payment services, social-media platforms, or other external services.
We are not responsible for the privacy practices or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
11. Children's Privacy
DRIFLING does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.
Any updated version will be published on this page with a revised "Last Updated" date.
13. Contact Us
If you have any questions, concerns, privacy requests, or complaints regarding this Privacy Policy, please contact us:
DRIFLING
Email: supportdrifling@gmail.com
Phone: 7023914485
Website: drifling.com
Your privacy matters to us. We are committed to handling your information responsibly, transparently, and securely.